♡ backouts are not allowed for group orders once everything has been ordered, if you need to backout for whatever reason please find a replacement for your slot and let me know so that i can transfer your slot
♡ refunds cannot be offered as items have already been purchased and cannot be refunded to me
♡ refunds will only be issued if items were not secured
♡ If you need a change of address, contact me ASAP to let me know so that I can update your order information. If you do not inform me of a change of address and your items are sent to the incorrect address, there is nothing i can do for you.
♡ If you change your username please notify me so that i can update your order information, and i am able to contact you whenever needed
♡ i usually run inclusion only gos so please refrain from asking for anything other than inclusions to be sent to you as it will be clearly stated if physical items and/or albums are included
♡ photocard prefernce will usually be sorted by secondary form submission unless said otherwise. for the secondary form, joiners will be notified of posting time prior to the form going up in order to give everyone a fair chance to submit.
♡ first payment is expected at the time of form submission, as i need the funds right away to purchase items
♡ if you do not make second and/or third payments by the deadline, your order is liable to be put up for reclaim, of course i'll contact you about the matter before putting up your spot but if lack of communication continues, and you fail to respond to my messages and/or emails about the matter, this will result in items being put up for reclaim
note: if there are specific reasons that you cannot make payments, please message me about them so that we can work something out